Extra Space Storage at 2401 Build America Dr in Hampton delivers a clean, secure, and customer-oriented self-storage experience that stands out in the region. Clients consistently highlight the professionalism and genuine care of staff members, especially Tammy, whose dedication to personalized service ensures every visitor feels valued. From the ease of access to the visible security cameras and onsite personnel, this facility prioritizes safety and convenience.
The combination of a user-friendly app for gate access and a friendly tenant community creates a welcoming environment for storing belongings long-term or short-term. With a spotless facility and attentive management, this Hampton location is highly recommended for those seeking a trustworthy and hassle-free storage solution.
cm4rowley
1 month agoThe facility is clean, customer service is top notch, security is visible and I love the app for the gate. I cannot say enough about Tammy, her professionalism and willingness to make sure everything was perfect was a pleasant surprise. She was eager to show us the unit we were looking for and made the entire process easy. I had been looking at several different storage companies over the past few weeks and none of them have the personal attention that Tammy gave. I am very happy with my experience with Extra Space Storage and this location. I feel safe going here and know that a person is on site during the business hours with security cameras everywhere. I’ve met several tenants so far and everyone is polite as well. A great place to store your items.
Ronald Smith
1 month agoAs I mentioned to the attendant - Tammy - I was only supposed to rent storage for no more than 3 months. Alas, my years here have been very satisfying. Access to my unit was easy and always without any issues. If in the future I require storage needs, Extra Space will be my go to. Also, Tammy was very helpful and pleasant during my checkout. Keep up the good work.
Kamilah Allen
2 months agoMrs. Tammy has been nothing but the best to me since I've been using this storage company. She's very understanding and willing to work with you. She's never been rude or nasty not one time. She's very pleasant and easy to work with. Property is always clean and easy to access. I would definitely suggest them to anyone. If you need assistance with getting a unit go by and see Mrs. Tammy!
Laura Doyle
3 weeks agoTammy was amazing!! She was such a pleasant person to deal with, went out of her way to make sure we were taken care of when we got the units. Some people are all business, no social skills… she was all of it!! Thanks Tammy!!
Donzella Candelaria
2 months agoI have been looking on line for storage for a few days. The prices keep fluctuating, and I didn't want to drive to far trying to save money to spend it on gas. While driving I noticed the sign Extra Space. When I walked in the lady Tammy was on the phone but still she acknowledged us said one moment. Then she started helping me with my storage needs. Tammy offered to checked other locations and did, That's great customer service. I watched her treat everyone that came in the same way, while I was deciding which unit I needed. I rented from this location. I feel good about my experience at this location. Thanks Tammy God bless.