Barnett’s Towing

Over 20 yrs on the road and tonight was my first tow!! Being broke down is horrible but what a top notch outfit from start to finish. Dispatch was friendly and understing. Ernesto was fast, friendly, and professional. Thank you very much Barnett's!!!

I needed my car towed to my mechanic on a hot afternoon last week, and Barnett's really helped me out! The dispatcher was patient and helpful, and Taz couldn't have been more qualified to tend to my car. I was Taz' last pickup of the day, and he took care with my car and dropped it off at the mechanic just before the place closed. I was so relieved. Taz is a smart (and funny) guy with lots of energy, and I was so thankful for his help!

Well I do see some good reviews here and I'm not here to validate those. I dont know how good they are in person, or with their work. My experience with them is seeing their drivers on the road and this morning was definitely the instance that brought me here. I was traveling from Wickenburg to PHX on I60 when a Barnett truck towing another truck was in the left turn lane to get on I74. The driver must have misjudged the left turn and decided to turn out onto highway 60 taking all lanes(2) with about 12 other vehicles heading straight at them including myself and 2 semi trucks. I was forced onto the shoulder, semis were forced to slam on their brakes because the driver for Barnett's decided his trip was more important than anyone else's. I'm an active commercial licensed driver, I've hauled heavy equipment, military equipment, and drove box trailers. I called this morning to notify Barnett's of the issue and the woman on the phone said the boss was driving, when she got sick of me complaining about the driver and his lack of courtesy she told me she would notify the supervisor. The boss has a supervisor? Lol Anyways, thank you Barnett's for the scare this morning. Everyone is tough behind the wheel of a big truck. Commercial drivers are federal, professional drivers, or at least they're supposed to be. If your tractor trailer combo is stuck on the side of the road options are limited so go ahead and call them, if you see them driving while you're in your car...stay clear! They might run you off the road and flip you off for wondering what they are doing

On Saturday April 12th my Freightliner broke down on I-17 North, while dragging a 53 foot trailer loaded with 43k lbs of freight. My company contacted Barnett's for my tow back into Phoenix to my company shop. Ernesto showed up within the time we were told for arrival. From minute one Ernesto was professional and safety conscious. Although everything that could go wrong for him, did go wrong but he stayed professional the entire time. He got my truck and trailer back to my yard, dropped my trailer where I asked him to, took the truck to the shop area, and made sure the he didn't get any oil, that was absolutely covering the outside of the truck, inside my truck. Ernesto was the best tow truck driver I've had to work with!! A special thank you to his supervisor for going above and beyond for me! Definitely would recommend Barnett's to anyone needing a tow, small or large!!