Waterway Carwash in Vernon Hills, IL is praised for its attentive and thorough car wash services that make every visit feel personalized. Customers note the exceptional care given by the staff, especially when dealing with tough grime and interior window cleaning on chilly days. While some have mentioned variability in team training and pricing, many return for the high-quality wash packages and the dedicated service that helps vehicles look like new. This car wash combines professional expertise with a commitment to customer satisfaction, making it a go-to choice for Vernon Hills drivers who value detailed and reliable vehicle care.
Jeffrey Hobson
2 weeks agoMarc Mun
a month agoMohd Riyazuddin
a month agoLove this place, each and everyone is so kind and helpful, Manger here (women) has great energy, she is everywhere helping. Eddy and matt god bless you.
Niko Dhima
2 months agoLiz Sturt
2 months agoWow. Just wow. I stopped into the Waterway in Vernon Hills 11/25 because I was simply looking for a spot to purchase some scratch off lotto tickets. Honestly, I know this sounds odd but I drive past it daily and just felt today was the day. First thing that really struck me was how incredibly clean the store was. I literally stood at the door for a moment appreciating the level of cleanliness and attention to detail. I am a naturally chatty person but I had a death in the family last night and was asking the staff about taking the surviving cat. This started a hilarious, witty, upbeat conversation between myself, Rachel & David. I expressed to Rachel how impressive her store was and how much I value cleanliness and team morale. I also applauded all 3 employees for really truly making my day. I needed to laugh. I needed real human interaction, no fake bs. This was all BEFORE I scratched my tickets. I must also give a shout out to the mystery man covering the shift from another location. He was very patient and helpful with the lotto tickets I bought. I never buy scratch offs over $5 BUT there was a $10 ticket just begging me to buy it. I spent a total of $18. Tipped the gentleman $1 and told him to share with David & Rachel. Now for my lotto results- The $10 won $100!!!! The other total winnings were $25 I won $125 ($107 considering I spent $18) So in closing, THANK YOU SO MUCH Rachel & team. Just a simple 5 minute visit really had a huge impact on me. Nothing fancy, just real talk with real people. And laughter. I needed this experience for my mental health and to remember that despite the current chaos, there are wonderful, helpful kind people in this world. I will not forget today. It meant more to me than I can express. Really well done team VH. Much love & respect guys, Liz Sturt **DISCLAIMER- THIS REVIEW HAS ZERO TO DO WITH MY LOTTO WINNINGS! I ASKED RACHEL FOR MY RECEIPT BEFORE I WON MY MONEYS!! Thanks again, yall gained a big fan