Brookside Skilled Nursing Hospital

My mother has been in and out of the hospital so many times that I forgot to leave a review for this SNF. My mother stayed at Brookside for about two months. In the beginning, she was sundowning a lot and heavily taxing staff. It is truly amazing how patiently they dealt with her. Eventually, she was comfortable enough to feel safe and secure at the facility. I visited my mother every day and always saw that the facility was immaculate. They pay a lot of attention to cleanliness and organization because of their manager, Elsa. The rooms and the facilities are extremely clean. I saw that one person posted in a picture of something dilapidated. However, It is just simply not true that the facility is not maintained. The facility smells and looks clean. If you encounter housekeeping, they will sweep and mop around even under the bed. Although my mother left three times a week for a dialysis when she would return, her room would be organized in the bed made. The Food at the facility is also very good compared to the other SNF my mother has stayed at. I highly recommend this place for your loved ones.

Our mom entered Brookside in November of 2022. Over the course of the 2+ years she was there, we found the staff and admin to be caring and in tune with her needs. Administrator Elsa Rodriquez was quick to respond to questions or concerns...Social Services director, Myla, as well! Mom was in her late 80s and needed much assistance due to mobility and memory issues. I do not know how one might feel if they are younger and needing to rehab with physical therapy, but we were impressed that Brookside serves as a training site for nursing students. Having students around brought some good energy. We also appreciated how the staff would provided special touches such as balloon displays for birthdays or other holidays. In fact, social director, Debbie, created beautifully themed bulletin boards and encouraged residents to engage in activities. A special acknowledgment must go to care nurse, Luca, (and various other CNAs) for taking extra special care of our mom. Oh...the cleaning staff should also be acknowledged as they were constantly cleaning floors, emptying trash, and even wiping baseboards. Brookside underwent a design change while Mom was there so many online photos are outdated. This place is refreshed and clean!