At 1510 S Lake St in Mundelein, Illinois, Extra Space Storage delivers more than just a place to store your belongings—it offers attentive and personalized service that makes every visit easier. Manager Kaija is frequently mentioned for her dedication, patience, and humor which transform what could be a stressful process into a smooth and positive experience. Customers appreciate the facility’s cleanliness and the proactive approach to maintenance and customer care, including helpful gestures like lending equipment to keep storage units tidy.
This location has built a strong reputation within the community by staying on top of details and addressing issues before they become problems. The combination of a well-kept facility and outstanding customer support makes this Extra Space Storage a standout choice for anyone in the Mundelein area seeking reliable and friendly self-storage solutions.
Eddie
2 months agoKaija is the kind of manager who makes a storage stop feel simple. She keeps the place running tight, stays on top of every detail, and answers questions with patience and clarity—so even moving days and last-minute runs stay low-stress. The way she spots issues early, whether it’s access timing or billing tweaks, saves time and headaches for customers and staff alike and turns Extra Space Storage into more than just a row of units; it feels like a well-kept, dependable part of the neighborhood. Her steady care sets a standard worth recognizing and supporting, and it’s a big reason this location stands out.
annie chae
2 months agoThe facility is always well kept. We had a spillage of dirt and Kaija was super helpful and even let us borrow their shop vac so we can clean up the mess in our storage. Thank you Kaija!!
Veronica Salazar
5 months agoKaija was extremely helpful. I had never rented a storage unit before and she was so considerate and explained everything, with an amazing sense of humor. She made this process so easy and stress free for me. Especially in an already stressful situation.
Anna Marie
3 weeks agoFantastic customer service both in person and over the phone! Kaija was incredibly knowledgeable and genuinely friendly. Highly recommend!
Дмитро Федірков
2 months agoGood afternoon. Today I rented a garage. I really liked the employee Kalja Daniels, she did everything very quickly and helped me with all the questions I wanted.