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Top-Rated Self-Storage with Outstanding Customer Service in Phoenix, AZ

Located at 4028 N 7th St, Extra Space Storage in Phoenix is renowned for combining a clean, secure, and accessible self-storage facility with exceptional customer care. Patrons highlight the professionalism and attentiveness of the management team, who go above and beyond to ensure each customer finds the perfect unit and feels confident throughout the entire rental process.

From knowledgeable phone support to personalized assistance on-site, this location’s staff consistently earns praise for their patience, clarity, and genuine willingness to help. Whether you are storing household items or business inventory, this Extra Space Storage center stands out as a trusted partner offering both quality storage and a welcoming environment in the Phoenix community.

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Location

Google Reviews

4.8
1,036 reviews
  • Jarrett Pellicane
    Jarrett Pellicane
    1 month ago

    I had an excellent experience at Extra Space Storage! The facility is clean, secure, and easy to access, but what really stood out to me was the incredible service from the office manager. Their professionalism, attention to detail, and genuine care made the entire process smooth and stress-free. They took the time to explain everything clearly, helped me find the right unit for my needs, and made sure I was completely comfortable before moving forward. It’s rare to find someone who goes above and beyond like that these days. Highly recommend this location to anyone looking for reliable storage with exceptional customer service!

  • Viv Sherd
    Viv Sherd
    2 weeks ago

    I usually don’t leave reviews, but I felt compelled to share my experience here. The Manager went above and beyond to help me with my storage needs. Their professionalism, patience, and outstanding customer service made the whole process smooth and stress-free. It’s rare to find someone so genuinely helpful, and I truly appreciate the extra effort they put in. Highly recommend this location!

  • Char Collett
    Char Collett
    3 months ago

    The people that work here are really great. When I initially called to get a storage unit, the woman who answered was very knowledgeable, very polite, and just so helpful, which you don’t always get when calling a business. I needed a second unit and the gentleman who answered the phone was also so helpful. He was there when I actually went to the units to put stuff in them and he remembered me ordering a second unit and he knew exactly where my units were and showed me where they were, told me where the best place to park was for the easiest access. All around pretty good experience.

  • Angeline Navaja
    Angeline Navaja
    2 months ago

    Wendell did an amazing job helping me secure a unit to store my stuff. He’s very reliant and approachable. Thank you for a great experience!

  • Estefanía Guillén Cavazos

    Wendell was super helpful and kind! It is my first time renting a storage unit, and he made the whole process easy and stress-free. Great customer service! :)

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