XANH Nail Spa in Palo Alto has earned a reputation as a calming retreat where meticulous nail care and thoughtful customer attention go hand in hand. This nail salon is praised for its delicate, classy designs and flawless application, especially in French tips and subtle sparkle details that make each manicure pop. The technicians take time to ensure every detail is perfect—from shaping to clean lines—creating an experience that leaves customers feeling truly valued.
Visitors highlight the spa’s warm and welcoming atmosphere, describing it as a little escape where kindness and professionalism are the norm. Even when issues arise, the staff promptly addresses concerns with amazing customer service, reinforcing why so many choose this spot time and again for their nail care needs.
Katherine Miao
a month agoIncredibly rude. Poor customer service. Could not communicate when asked how long I’d need to wait and expressed reluctance to answer. Do not come. Go somewhere else.
Jan Gronski
a month agoQiuya Zhang
2 months agoI love my nails. Mimi always does a great job. Thank you so much .
Patty
2 months agoFirst time here and I did a gel manicure and pedicure with no prior appointment. This is a picture of their “gel” work after a week. With 3 layers! Probably the worst gel work I’ve had in a long time. So thin. Peeling and chipped. I felt the middle aged lady who was doing it was doing a very sloppy, incomplete job of prepping the nails while she was working on it but I thought I’d trust the process and didn’t say anything. And she didn’t seem to know or flat out didn’t care how much time she put each layer under the UV light but I’ve been told it does make a difference. Some times she baked it too long and sometimes too short. She spent more time lecturing me about having kids than doing nails. No wonder the store was almost empty.
Anagha Varrier
2 months agoMimi did such a great job with the art and patiently tried to find the right colors for it. Perfect for the fall vibes! Update Feb ‘26: Mimi did another great job with my blue and red nails!